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Program + General Questions

Replays will be available to attendees through November 30, 2020.

A web browser (we recommend using Chrome on your desktop or laptop), an internet connection, and a desire to engage + learn!

Registrants will receive login information one week prior to the online conference.

All sessions on the program are listed in Pacific Standard Time, the local time zone in Seattle, Washington.

Please reach out to with additional questions!

Registration + Cancellations

We’re excited you would like to join us! See here for more information on pricing and ticket types or start your registration here.

Discounted tickets are available for select groups. If you are a member (thank you!), find your discount code on your member dashboard. Students and employees of nonprofits or educational institutions should email from their institution-affiliated email for verification. Individuals from low or middle-income countries can email for additional discounts.

Our events team should already be in touch to coordinate your session or appearance. If you have not received an email from a member of our events team (Julie, Lily or Tierra), please email

Our team will be reaching out to sponsors and exhibitors to coordinate materials and benefits. If you have immediate questions, please email Interested in becoming a sponsor or exhibitor? Let us know! 

All pass purchases are final. As a registrant, you will have access to replays of the content through November 30, 2020.

Unfortunately, individual session registration is not available at this time.

Continuing Education (CEUs)

Sessions are being submitted for CEUs and CEU information will be published in the session descriptions.

This varies by accreditation. For LFA, you will be required to self-report credits. Detailed instructions on how to do so will be emailed to you after the conference. For AIA, ILFI will report your attendance if you provide your AIA Member Number at the time of registration. ILFI will not be seeking GBCI credits for any sessions; however, you can self-report educational hours to GBCI.